Policies

Tuition, Payment and Refund Policies

Payment Policy

As a nonprofit organization, the Bend Endurance Academy strives to make programs accessible for families in Central Oregon.   Actual program costs are offset through fundraising efforts including corporate sponsorship, grants, and individual donations and we offer payment plans for tuition for most programs.

$200 and below:

Programs costing $200 and less must be paid in full at the time of enrollment.

$201 and above:

Payment in full at the time of enrollment is always accepted.

Payment plans are available. A $200 deposit is required at the time of program enrollment.  Remaining balances must be paid in installments according to pre-set criteria in enrollment system with credit card on file.

Refund Policy

We highly encourage customers to purchase Registration Protection through Booking Protect during the checkout process. This allows customers to receive a refund should something happen.  This is the least expensive option for customers.

Bend Endurance Academy may issue a refund if enrollment is cancelled 15 days or more prior to the start of program minus a 10% service fee.

No refund will be issued if enrollment is canceled 14 days or less prior to the start of program.

No refund will be issued if enrollment is cancelled after start of program.

If the organization cancels an entire program due to weather (thunder, lightning, snow or rain situations causing unsafe activity or driving conditions, etc.) or natural disasters (fire, flood, etc.), a 50% refund is provided.  This refund does not apply to cancelling specific program days due to weather or natural disaster.

Refund Policy for Camps and Trips

We highly encourage customers to purchase Registration Protection through Booking Protect during the checkout process. This allows customers to receive a refund should something happen.  This is the least expensive option for customers.

A 50% refund may be issued if a camp or trip enrollment is cancelled 15 days or more prior to the start of the camp or trip.

No refund will be issued if enrollment is canceled 14 days or less prior to the start of camp or trip.

Credit Policy

Account credit expires 18-months from date credit is issued.

Account credits cannot be transferred between accounts or donated to another account.

Thank you for your cooperation and understanding of our Payment Policies.

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